Shipping

Your order is usually shipped within 2-5 office days after we received your payment, not including products where a longer delivery period is mentioned in the product description.

Orders are processed Monday to Friday, not including holidays, pending payment authorization or verification.

If you need a faster delivery, please choose “Express” during the payment process.

All products will be shipped directly from Germany by UPS. Please check www.ups.com for shipping details and delivery times. Please note that we are not able to ship to postbox addresses.

The customer is responsible for any customs or import charges that may be applied on the order, except orders to the USA where TSATSAS offers landed prices. TSATSAS is not responsible for any actions taken by customs on your order during delivery.

If a package is returned to Germany because the buyer did not claim the package, TSATSAS does not send replacements.



SHIPPING COSTS


Germany

Standard delivery with UPS – 8 EUR
Express delivery with UPS – 15 EUR

Inside EU

Standard delivery with UPS – 20 EUR
Express delivery with UPS – 35 EUR

Switzerland and Canada

Standard delivery with UPS – 35 EUR
Express delivery with UPS – 50 EUR
Taxes and duties are responsibility of the customer. International orders may take longer due to customs formalities.

USA

All orders to the United States will be shipped DDP (Delivered Duty Paid) which includes standard shipping, customs and import charges.
Express delivery with UPS – plus 15 EUR

Outside EU

Standard delivery with UPS – 50 EUR
Express delivery with UPS – 70 EUR
Taxes and duties are responsibility of the customer. International orders may take longer due to customs formalities.