Revocation right


Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to the person’s commercial nor self-employed professional activity:


Statutory Right of Cancellation

You are entitled to cancel this contract within fourteen days, without giving any reason.

The cancellation deadline is fourteen days from the day on which you or a third party specified by you, who is not the forwarder, have or has taken possession of the final delivery of goods.

In order to exercise your right of cancellation, you are obliged to inform us (Tsatsas GbR, Frankenallee 104, 60326 Frankfurt/Main, Germany, +49.(0)69.97766474, by means of an unequivocal declaration (e.g. a letter sent by post or an email message) of your decision to cancel this contract. For this purpose, you are free to use the enclosed specimen Notice of Cancellation, which is however not mandatory.

In order to meet the cancellation deadline, it is sufficient that you send the notice of exercise of your right of cancellation prior to the expiry of the cancellation deadline.

Effects of Cancellation

When you cancel this contract, we are obliged to promptly reimburse any and all payments which we received from you, including costs of delivery (with the exception of additional costs resulting from the fact that you have chosen a mode of delivery other than the most favourable standard mode of delivery offered by us), and at the latest within fourteen days from that day on which we received your Notice of Cancellation of this contract. For this reimbursement, we will use the same means of payment which you have chosen for the original transaction, unless otherwise expressly agreed upon with you; in no event will we charge any fees as a result of such reimbursement.

We may refuse to reimburse you until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You are obliged to make compensation for any loss of value of the goods only, if such loss of value is due to the handling of the goods in a manner that is not necessary to establish the nature, characteristics and functioning of the goods.


Should you wish to cancel the contract, kindly fill out this form and return it to us at the following address:

Tsatsas GbR
Frankenallee 104
60326 Frankfurt/Main

I/We (*) herewith give notice of cancellation of the contract concluded by me/us (*) for the purchase of the following goods (*)/ the rendering of the following service (*)

Ordered on (*)/ received on (*)
Name of consumer(s)
Address of consumer(s)

Signature of consumer(s) (only in case of a notification on paper)


(*) Please delete whichever is not applicable.