Returns

TSATSAS will accept returns within 14 days of the receipt of your order to:

TSATSAS GbR
Frankenallee 104
60326 Frankfurt/Main
Germany

Extended return times for holiday shopping: Orders placed before the 22nd of December, 2020 can be returned until the 6th of January, 2021.

Please include a copy of your invoice and return your order in the original box, with dust bag and packing material.

We gladly exchange unworn and undamaged products or refund if necessary. The refund will be credited to the original payment method; the original shipping charges will not be refunded. After we have received the product back, refunds can take up to 14 working days to show on your account, due to varying processing times between payment providers.

Please note that the cost of returning a purchase is on your expenses, in accordance to §357 of BGB ((6) The consumer shall bear the direct costs of returning the goods if the trader has informed the consumer of that obligation in accordance with Article 246a § 1 (2) sentence 1 (2) of the Introductory Act to the Civil Code.).